FAQs

  • The process for creating permanent jewelry is both easy and quick, ensuring a seamless experience that is also painless. First, the chain will be accurately measured to the preferred length, then carefully cut, and finally, it will be micro-welded at the jump ring to create a secure bond. This efficient method allows you to enjoy your beautiful piece of jewelry in no time.

  • Yes. All of the pieces in the collection can be removed easily and conveniently by carefully cutting the jump ring with a pair of scissors when you decide to take it off for any reason, or simply to change your jewelry style to suit your mood or outfit for the day.

  • We carefully hand select a diverse range of chains that are crafted from high-quality sterling silver or gold-filled materials. Both of these options are designed to be tarnish-free, providing you with lasting beauty and durability that can withstand all of your daily activities and adventures, no matter where life takes you.

  • Although the word “permanent” is used, it is important to note that these are delicate and dainty chains, and as life can sometimes be unpredictable, things may happen. To accommodate our valued customers, we offer a 30-day grace period during which you can have your jewelry re-welded at no extra cost, simply by visiting one of our upcoming events. After this initial 30-day period, we will provide an option for re-welding at a nominal fee of $10. Please keep in mind that we are not responsible for any lost or misplaced chains, and in such cases, you will need to repurchase a new chain. Additionally, we wish to clarify that full refunds are not available for our pieces.